Monday, December 19, 2011

Communicating with Authenticity

The Problem: 
Corporate jargon separates us from those we are trying to lead.
Have you ever been in a conversation with someone at work and when it was over you realized you had no idea what the person just said?  They used so much jargon and "business speak", they were able to keep you mesmerized for 15 minutes while they said absolutely nothing.  Or perhaps you have run across my personal favorite:  You ask a simple yes or no question (Like: Did you install the software on the customers computer?) and you get a five minute monologue that never quite answers it. It usually starts with: "You see, what happened was... "  I hate that so much.  :-)